Below we've covered some of the most frequently asked questions relating to our accommodation and facilities.
If you have any other queries please don't hesitate to contact us.
Q: Do you have 24/7 Reception?
yes we are open 24/7
Q: What time is check-in and check-out?
Check-in time 2.00pm and check-out time 10.00am
Q: Can I have a late check-out?
A late check-out can be arranged by speaking with Management; fees apply.
Q: Do you require a security bond upon check-in?
Yes; either credit card details or a cash bond.
Q: Is there Internet or WiFi access available?
Yes wireless broadband is available in the Villas and Luxury House.
Q: How often is the accommodation serviced?
Weekly if the stay is 7 days plus.
Q: Is all linen provided?
In the Villas all linen is provided. In the houses either bring your own, or hire for $30 Per person.
Q: Is after hours check-in available?
Yes, arrangements will need to be made prior to arrival.
Q: Is there car parking available?
Yes we have car parking for each Villa and the Waterfront Houses have Garages.
Q: Are pets allowed inside the Villas and Houses?
Yes only on the tiled areas.
Q: Do all Villas have courtyards?
The Waterfront Villas and Houses have outside areas.
Q: Can I leave my dog unattended?
No - Dogs can bark and get quite distressed if left alone in a different environment. We have pet minding facilities, please book in advance to avoid missing out.
General information about our location:
Q: Are there shops or restaurants nearby?
Yes all within walking distance 2-5 Min from Villas
Q: Where can I buy groceries locally?
We have Coles supermarket all within 2 min walk.
Q: How far away is the canal?
Approximately 2 metres from our pool!
Q: Is there public transport nearby?
Yes, there is a bus stop on our street for the Villas.